COOKIES POLICY
ALARZ RESTAURANT

Cookie Usage Policy

In compliance with Article 22.2 of Law 34/2002, of Services of the Information Society, we inform the users of our website of our Cookies Policy.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user’s device used when visiting our website. Its main purpose is to recognize the user (by means of identifiers that do not allow the user to be identified with any physical person) each time he/she accesses the website and also allows us to improve the quality and usability of our websites. Cookies are essential to the functioning of the Internet; they cannot harm the user’s computer/device and, if enabled in your browser settings, help us to identify and resolve possible malfunctions of our website.

Types of Cookies

There are different types of cookies. They all work in the same way, but have small differences:

Session Cookies: Session cookies last only for the duration of the visit and are deleted when the user closes the browser. Its main purpose is to identify the type of device, support website security or its basic functionality. They do not contain personal information that could identify an individual.

Persistent or Permanent Cookies: They are stored on the hard drive of the device and the website reads them every time the user makes a new visit to the website; they have a specific expiration date, after which the cookie stops working. They allow to identify the user’s actions and preferences; analyze visits and help to understand how users reach the website and improve the services offered by it.

Functionality Cookies: They allow remembering decisions made by the user, such as login or identifier. The information in these cookies is anonymous (i.e., it does not contain name, address, or other personal data).

Third-party cookies: Third-party cookies are cookies set by a website that is not the one the user is visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps).

Analytical Cookies: These cookies are intended for periodic maintenance and to ensure the best performance and service to the user, collecting data on their activity.

Use of Cookies by Promotora Inmobiliaria Parque Islas Canarias, S.L.

Name Own or third party Duration Purpose
cookie_alert Own duration of current session Show cookie warning only once per session
popup_faldon Own duration of the current session Show popup offer only once per session (only when there is popup offer)
Google Analytics 2 years Used to differentiate between users and sessions.
Google Analytics 10 minutes from creation or modification Used to know if there is a new session or visit.
Used to facilitate functionality with the urchin.js library. Previously, this cookie acted in conjunction with the _utmb cookie to determine whether the user was in a new session or visit.
Google Analytics 6 months Stores the origin of the traffic or the campaign that explains from where the user arrives to the Web site.
Google Analytics At the end of the session Used to define the type of user request. It is used to establish page usage statistics.
DoubleClick Adwords At the end of the session Segment content to make it relevant to users.
Name Information processed Purpose
Strictly necessary User session, registration details, reservations. User session registration and maintenance management, navigation customization, load balancing, etc.
Analytics Google Analytics Websites visited, frequency, number and repetition of visits, browsing time, searches performed, links accessed, browser used, operator providing the service, location linked to IP address Measure and analyze user browsing, track and analyze user behavior, create anonymous user browsing profiles, make improvements based on the analysis of user usage data.
Google Adwords IP address, searches performed, links accessed and ads accessed. Show the products that best suit the user, segment the target audience, measure results, flexible budgets and detect new markets.
By accessing our website, the user expressly agrees that we may use this type of cookies on their devices. However, if you disable cookies, it will not affect your navigation on our websites.

User settings to avoid Cookies

By browsing and continuing on our website you are consenting to the use of cookies under the conditions contained in this “Cookie Policy”. Promotora Inmobiliaria Parque Islas Canarias, S.L. provides access to this “Cookies Policy” at the time of access for the first time, in order that the user is informed, and without prejudice to the user’s right to block, delete and reject the use of cookies at any time.

In any case, we inform that cookies that are not necessary for the use of our website, can be blocked or disabled by activating the setting on your browser, which allows you to refuse the installation of all cookies or some of them. Most browsers allow you to be warned of the presence of cookies or to reject them automatically. If you reject them, you may continue to use our Web Site, although the use of some of its services may be limited and your experience on our Web Site may be less satisfactory.

Information on how to configure your Internet browser(s) to maintain your privacy and security in relation to cookies can be found on the official support sites of the major browsers. With these aids, the user can block cookies through the browser’s configuration tools or configure the browser to warn the user when a server wants to save a cookie.

Contact information

If you have any doubts or questions about this cookie policy, please send them in writing to the following e-mail address: info@restaurantealarz.es

PRIVACY POLICY
ALARZ RESTAURANT

This “Privacy Policy” sets out the rules governing the collection and processing of personal data by Promotora Inmobiliaria Parque Islas Canarias, S.L. and guarantees that these data collection and processing tasks will comply, at all times, with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

In our Privacy Policy

1) We respect your privacy and your choices.

2) The privacy and security of your data is incorporated into our policy.

3) We send marketing communications unless they are requested to be cancelled.

4) We never offer or give your data without your express consent.

5) We are committed to transparency in the use of your data.

6) We do not use your data without informing you or requesting your consent.

7) We respect your rights as set forth in the regulations and in accordance with our own legal and operational responsibilities.

For more information about our privacy practices, below we set out what types of personal data we may collect or maintain about you, how we may use it, with whom we may share it, how we protect it, and how you can exercise your rights with respect to that data.

When you share your personal data with us or when we collect personal data about you, we use it in accordance with this Privacy Policy (“Policy”). If you have any questions or concerns about your personal data, please contact us at Parque Islas Canarias, s/n in Arrecife de Lanzarote.

1. WHO ARE WE?

Promotora Inmobiliaria Parque Islas Canarias, S.L., with address at Parque Islas Canarias, s/nen Arrecife de Lanzarote with NIF B-35454628 is responsible for the personal data you share with us. Therefore, Promotora Inmobiliaria Parque Islas Canarias, S.L. is the data controller for the purposes of the applicable regulations on data protection.

2. PERSONAL DATA

Personal Data is understood as any information or data that can identify you directly (for example, your name or surname) or indirectly (for example, your national identity card or ID card). Personal Data includes information such as e-mail / home addresses / cell phone, user names, profile pictures, personal preferences, user-generated content, among others.this Policy covers all personal data collected and used by Promotora Inmobiliaria Parque Islas Canarias, S.L.

3. COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING

Please remember that before you start using any of our services or features, you should read this Policy. Failure to provide certain information marked as mandatory may make it impossible to manage your registration as a user or the use of certain features or services available.

What information can we collect from you?

We may collect or receive your data through our websites, forms, applications, devices, among others. In some cases, you provide us with your Personal Data directly (for example, when you contact us), in other cases we collect it (for example, by using cookies to understand how you use our websites) or, on other occasions, indirectly when we receive your data from other third parties, including other entities associated with Promotora Inmobiliaria Parque Islas Canarias, S.L.

What is the legal basis for the Processing of your Personal Data?

Your consent

Our legitimate interest, which may be:

Enable the operation of our website/applications through technical and functional cookies: keep our tools (websites/applications/devices) safe and secure and ensure that they work properly and continuously improve.

To offer you our customer service.

In case a contract is formalized: to perform the services you request from us;

Compliance with legal obligations involving the processing of personal data.

4. PROFILES

When we send or display communications or personalized content, we may use some techniques described as “profiling” (ie, any form of automated processing of personal data that involves using such data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects related to personal preferences, interests, location, or operation that has made with Promotora Inmobiliaria Parque Islas Canarias, S.L.). This means that we may collect personal data about you in order to carry out this profiling. We centralize this information and analyze it to assess and predict your personal preferences and/or interests, and based on our analysis, we send or display communications and/or content tailored to your interests/needs.

We inform you that you have the right to object to the processing of your personal data based on profiling in certain circumstances. For this purpose, please refer to the “data subject’s rights and exercise” section.

5. WHO CAN ACCESS YOUR PERSONAL DATA?

5.1. We may share your personal data within Promotora Inmobiliaria Parque Islas Canarias, S.L. associated companies.

Your data may not be disclosed to third parties unless there is a legal basis of legitimate interest.

5.2. Your personal data may also be processed on our behalf by our trusted third party providers.

We contract with trusted third parties to perform a variety of services on our behalf. We only provide them with the information they need to perform the service, and we require them not to use your personal data for any other purpose. We always do our best to ensure that all third parties we work with maintain the security of the personal data we provide to them.

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We only keep your Personal Data for as long as we need it for the purpose for which it was collected with your express consent, in order to meet your needs or to comply with our legal obligations.

To determine the data retention period of your Personal Data, we use the following criteria:

Personal Data obtained when contacting us for an inquiry or complaint: for the time necessary to respond to your inquiry;

Personal Data obtained by giving your consent to send communications or because they are necessary in accordance with the regulations: until the end of the purpose for which they were required.

When we no longer need to use your personal data, it will be removed from our systems and records or anonymized so that we can no longer identify you.

7. IS YOUR PERSONAL DATA STORED SECURELY?

We are committed to protecting your Personal Data and to taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data do the same.

We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorized access.

8. RIGHTS OF THE INTERESTED PARTY AND EXERCISE

Promotora Inmobiliaria Parque Islas Canarias, S.L. respects your right to privacy: it is important that you have control over your personal data. In this regard, we inform you that you are entitled to the following rights:

Right to Information

You have the right to obtain clear, transparent and easy-to-understand information about how we use your personal data and about your rights. We provide such information in this Policy.

Right of access

You have the right to access the personal data we hold about you (subject to certain limits).
We may charge a reasonable fee, upon notice, to cover administrative costs incurred in providing the information.
Manifestly unfounded, excessive or repetitive requests may not be honored.
To exercise this right, you can contact us through the means indicated in “Contact”.

Right of rectification

You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete.
To exercise this right, you can contact us through the means indicated in “Contact”.

Right of deletion/forgetfulness

In certain cases, you have the right to have your personal data erased or deleted. It should be noted that this is not an absolute right, as we may have legal or legitimate reasons to keep them.
If you wish us to delete your personal data, you can contact us through the means indicated in “Contact”.

Right to object to direct marketing, including profiling

You may unsubscribe from our direct marketing communications at any time.
You can unsubscribe by clicking on the “Unsubscribe” link in any email communication we send you. Otherwise, please contact us by any of the means indicated in “Contact”.
To object to profiling, you can contact us through the means indicated in “Contact”.

Right to withdraw consent at any time when data processing is based on consent

You may withdraw your consent to the processing of your personal data when the processing is based on your consent. Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal. For information on the cases in which the processing is based on consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data?”.
If you wish to withdraw your consent, you can contact us by any of the means indicated in “Contact”.

Right to object to processing based on the satisfaction of legitimate interests

You can object at any time to the processing of your data when the processing is based on the satisfaction of legitimate interests. For information on the cases in which the processing is based on legitimate interests, we refer you to the section “What data do we collect from you?” “What is the legal basis for processing your Personal Data?”.
If you wish to exercise this right, you can contact us by any of the means indicated in “Contact”.

Right to lodge a complaint with a supervisory authority

You have the right to complain to the Spanish Data Protection Agency about privacy and data protection practices.

Please do not hesitate to contact us by any of the means indicated under “Contact” before filing a complaint with the competent data protection authority.

Right to data portability

You have the right to move, copy or transfer data from our database to another database. It is only possible to exercise this right with respect to data you have provided, when the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means. For information on the cases in which the processing is based on contract or consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data?”.
For further information, please contact us by any of the means indicated in “Contact”.

Right to limitation of processing

You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so that we may store it but may no longer use or process it. This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:

– the data subject to challenge the accuracy of the personal data, for a period of time that allows the data controller to verify the accuracy of the data;

– the processing is unlawful and the data subject objects to the deletion of the personal data and requests instead the restriction of their use;

– the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise or defense of claims;

– the data subject has objected to the processing pursuant to Article 21(1) of the Regulation (Right to object), while verifying whether the legitimate grounds of the controller outweigh those of the data subject.

If you wish to exercise this right, you can contact us by any of the means indicated in “Contact”.

CONTACT:

If you have any questions about how we treat and use your personal data or wish to exercise any of the rights provided, you can let us know by sending an email to info@restaurantealarz.es or by writing to us at the following address: Parque Islas Canarias, s/nen Arrecife de Lanzarote.